Shipping Policy

Shipping Policy

This Shipping Policy applies to orders placed through meravello.com.

Chongqing Suishouxue Information Technology Co., Ltd., doing business as Meravello, operates meravello.com. The company is the seller of record for purchases made through this website.

Business address: Room 2-9, No. 5, No. 70 Yu'ao Avenue, Jiangbei District, Chongqing, China
Customer support: service@meravello.com

Order Processing

Orders are typically processed within 1-3 business days after payment is confirmed. Processing may take longer during holidays, promotions, inventory checks, or periods of high order volume.

Estimated Delivery Time

Estimated delivery is typically 7-15 business days after dispatch. Delivery estimates are not guaranteed and may be affected by carrier operations, customs review, weather, holidays, delivery address issues, or other events outside our control.

Shipping Fees

Free standard shipping is available on orders over . For orders below the threshold or where additional methods are available, shipping costs are displayed at checkout before payment is submitted.

Fulfillment And Shipping Origin

Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination. We do not describe all orders as local shipment unless the specific order is fulfilled locally.

Tracking

Once tracking is available, a shipping confirmation or tracking update will be sent to the email address used at checkout. Tracking activity may take time to update after the package is accepted by the carrier.

Delayed Or Missing Packages

If tracking has not updated for an extended period or your package appears delayed or missing, contact service@meravello.com with your order number. We will help review the shipment status and available next steps.